Legal
Privacy Policy
Last updated: January 2026.
StudyHome is a fee-based education program. This policy covers the personal data we handle to guide you through admissions, documents, visas and relocation.
Introduction
This Privacy Policy explains how StudyHome collects, uses and protects the personal data of students, parents and other individuals who use our services or website.
By using StudyHome, you agree to the practices described here. If you do not agree, please do not submit personal information to us.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number and country of residence.
To support your application, we also collect education data and any documents you upload, such as transcripts, certificates and identification.
Where you proceed with paid services, we collect payment-related information needed to process your fees.
We automatically collect certain technical data when you use our website, such as your IP address and browser type.
How We Use Your Information
We use your information to process and progress your university applications.
We use your contact details to communicate with you about your application, our services and important updates.
We use your information to provide, maintain and improve the services you request from us.
We also use your information to comply with our legal and regulatory obligations.
Data Sharing
We share your personal data only where it is necessary to deliver the service you have asked for.
This may include sharing with universities and educational institutions, with government authorities such as embassies and immigration offices, and with trusted service providers who support our operations.
We never sell your personal data.
Any third party that processes data on our behalf is required to handle it securely and only for the purposes we specify.
Data Security
We apply reasonable technical and organisational measures designed to protect your personal data against loss, misuse and unauthorised access.
No method of transmission or storage is completely secure, so while we work to protect your information we cannot guarantee absolute security.
Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected.
When data is no longer needed, we take steps to delete it or anonymise it, unless we are required to retain it to meet a legal obligation.
Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, and to request correction of inaccurate data.
You may also have the right to request deletion of your data, and to object to certain uses of it.
To exercise any of these rights, please contact us using the details in the Contact section below, and we will respond in line with applicable law.
International Transfers
Your data may be processed within the European Union and the United Kingdom as part of delivering our services.
Where data is transferred across borders, we take steps to ensure it continues to be protected in line with applicable data protection law.
Contact
If you have questions about this Privacy Policy or how we handle your data, please get in touch.
You can reach us by email at [email protected].
Our head office is in Oxford, United Kingdom.
Questions about your data?
We are happy to explain how it works.
If anything here is unclear, reach out and a real person will walk you through what we hold and why.